Apollo’s highly skilled oncologists and surgeons provide personalized care tailored to all types of cancer, ensuring optimal outcomes for patients.
With cutting-edge tools like robotic surgery, precision radiotherapy, and advanced chemotherapy, Apollo delivers precise and effective cancer treatments.
Apollo offers end-to-end cancer care, covering everything from early diagnosis to rehabilitation, addressing both medical and emotional needs of patients.
Collaborating with 40 insurance providers, Apollo streamlines the cashless hospitalization process, reducing financial burdens for patients and their families.
Apollo emphasizes transparent communication, personalized care, and compassion, ensuring a stress-free and seamless treatment experience for every patient.
As a leader in cancer care, Apollo combines advanced research and innovative therapies to consistently improve patient outcomes and care quality.
⦿ Understand Coverage: Review your policy thoroughly to confirm your planned treatment is included. Check for exclusions, co-payment terms, and coverage limits.
⦿ Check Network Hospitals: Ensure your chosen hospital, such as Apollo Hospitals, is part of the insurer’s approved network for cashless benefits.
⦿ Confirm Eligibility: Verify that your policy is active and satisfies any waiting periods or prerequisites required for the treatment.
⦿ Insurance Card: A valid insurance card issued by your provider for claim verification.
⦿ ID Proof: Government-issued identification like Aadhaar card, passport, or driver’s license for identity confirmation.
⦿ Policy Details: A copy of your insurance policy document or policy number for easy reference.
⦿ Medical Documents:
– Doctor’s prescription detailing the need for hospitalization.
– Diagnostic reports and case papers supporting your treatment plan.
– Any additional medical history required by the insurer or TPA.
⦿ Submit a Pre-Authorization Form: Complete the insurer’s or TPA’s form with treatment details and cost estimates. The hospital’s insurance desk can guide you through this process.
⦿ Provide Supporting Documents: Include all required medical reports and the doctor’s recommendation to ensure approval without delays.
⦿ Follow Up: Regularly check the status of your pre-authorization request to prevent treatment approval delays.
While most costs are included under cashless insurance, some expenses may not be covered.
⦿ Non-Medical Items: Be prepared to pay for items like consumables, registration fees, and room upgrades.
⦿ Co-Payment or Deductibles: Review your policy for any co-payment requirements or deductibles that may apply to your claim.
Understanding your policy’s claim limits and timelines ensures smooth processing without unexpected surprises.
⦿ Understand Claim Limits: Ensure treatment costs are within your policy’s insured sum and check for any sub-limits for specific procedures.
⦿ Approval Timelines: Pre-authorization requests typically take 24-48 hours. Initiate the process early to avoid delays in your treatment schedule.
Efficient coordination between the hospital and your insurer facilitates seamless processing of your cashless claim.
⦿ Insurance Desk Support: The hospital’s insurance desk works with your insurer or TPA to ensure all required documents are submitted accurately.
⦿ Emergency Contacts: Keep your insurer’s helpline and the hospital’s insurance desk contact information handy for immediate assistance.
⦿ TPAs oversee the complete insurance claim process, verifying patient eligibility and ensuring approvals are seamless.
⦿ Acting on behalf of insurers, they validate treatment coverage based on policy terms, simplifying the process for patients and hospitals.
⦿ TPAs assess pre-authorization requests submitted by hospitals for planned or emergency treatments.
⦿ They evaluate medical reports, required documents, and estimated costs to confirm coverage under the insurance policy.
⦿ TPAs oversee the complete insurance claim process, verifying patient eligibility and ensuring approvals are seamless.
⦿ Acting on behalf of insurers, they validate treatment coverage based on policy terms, simplifying the process for patients and hospitals.
⦿ TPAs assess pre-authorization requests submitted by hospitals for planned or emergency treatments.
⦿ They evaluate medical reports, required documents, and estimated costs to confirm coverage under the insurance policy.
⦿TPAs work with a network of approved hospitals, ensuring smooth access to cashless hospitalization services.
⦿ They facilitate communication between hospitals and insurers, expediting approvals and minimizing delays for patients.
⦿ TPAs meticulously check policyholder details, including coverage limits, waiting periods, and pre-existing condition exclusions, to ensure compliance with policy terms.
⦿ They maintain transparency by updating all parties on claim status, eligibility, and coverage details.
⦿TPAs work with a network of approved hospitals, ensuring smooth access to cashless hospitalization services.
⦿ They facilitate communication between hospitals and insurers, expediting approvals and minimizing delays for patients.
⦿ TPAs meticulously check policyholder details, including coverage limits, waiting periods, and pre-existing condition exclusions, to ensure compliance with policy terms.
⦿ They maintain transparency by updating all parties on claim status, eligibility, and coverage details.
⦿ After treatment, TPAs review the final hospital bill and required documents to process claims for settlement.
⦿ Approved claims are settled directly with the hospital, while non-covered charges are communicated to patients.
⦿ TPAs provide dedicated support through helplines for inquiries related to claims, document submissions, and policy clarifications.
⦿ They guide patients throughout the claim process, ensuring clarity and understanding of procedures and documentation.
⦿ After treatment, TPAs review the final hospital bill and required documents to process claims for settlement.
⦿ Approved claims are settled directly with the hospital, while non-covered charges are communicated to patients.
⦿ TPAs provide dedicated support through helplines for inquiries related to claims, document submissions, and policy clarifications.
⦿ They guide patients throughout the claim process, ensuring clarity and understanding of procedures and documentation.
Coverage for pre-existing cancer depends on the terms of your insurance policy. Apollo partners with insurers that offer plans specifically designed for such cases.
If approval is delayed, you may need to pay upfront and later apply for reimbursement. Apollo ensures fast submission of documents to minimize delays.
Yes, cashless insurance can be utilized for emergencies. Required documents must be submitted within 24 hours of admission to begin the approval process.
You can check your policy’s eligibility with your insurer or TPA before admission. Apollo’s billing team is also available to verify and confirm the validity of your cashless claim.